HI Greg,
Thank you for purchasing from us.

It seems you have created one or more tab with faulty configuration(using this plugin). Can you please check if you have created some tabs or not?

If yes, Please check the configuration. Are the accessible? Are they set as default?

We will issue the refund as and when you request it, there is no issue with that.

If you can check the tabs configuration and let me know, I can assit you get it working.

Regards
Brajesh

Hi,
Thank you for creating this topic and sharing the details.

I will have the update within next 24 hours with a solution.

Regards
Brajesh

Hi Quint,
Thank you for the reply and confirming.

2. I have slightly updated the code( Also included your code for inch2feet, so please remove the old one).

function inches2feet($inches){

	//Get the feet by dividing the inches by 12.
	$feet = intval($inches/12);
	//Then, get the remainder of that division.
	$inches = $inches % 12;
	//If there is no remainder, then it's an even figure
	if($inches == 0){
		return $feet . ' foot';
	}
	//Otherwise, return it in ft and inches.
	return sprintf('%d ft %d inches', $feet, $inches);
}

/**
 * Converts inches to metric unit(zz meters, xx cms ).
 *
 * @param float $inches inch.
 *
 * @return string
 */
function inches2metric( $inches ) {

	$cms = $inches * 2.54;

	$len_meters = floor( $cms / 100 );
	$len_cms    = $cms % 100;

	$out = array();

	if ( $len_meters ) {
		$out [] = sprintf( '%d meters', $len_meters );
	}
	if ( $len_cms ) {
		$out [] = sprintf( '%d cm', $len_cms );
	}

	return join( ', ', $out );

}

add_filter( 'bp_get_the_profile_field_value', function ( $field_value, $field_type = '', $field_id = '' ) {
	if ( ! $field_id || ! $field_value ) {
		return $field_value;
	}

	$height_fields = array( 8, 9 );// update your field ids.
	if ( ! in_array( $field_id, $height_fields ) ) {
		return $field_value;
	}

	$field_value = floatval( $field_value );

	$imperial_length = inches2feet( floatval( $field_value ) );
	$metric_length   = inches2metric( $field_value );

	return "{$imperial_length}({$metric_length})";

}, 9, 3 );

It will display in the format ” xx ft, yy inch( mm meters, zz cms)”.
Please feel free to adapt it.

3. Thank you. I do believe that.

Sure, I am looking forward to it.

Regards
Brajesh

Hi Tosin,
Thank you. I will be getting back to you late this weekend with more details.

Regards
Brajesh

Hi David,
I am sorry. I am not sure what could be the cause as you do have active membership. Do you have any staging site where I can check the same?

Regards
Brajesh