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  • Keymaster
    (BuddyDev Team)
    Posts: 25373
    Brajesh Singh on May 20, 2021 at 10:28 pm in reply to: Getting the error i.e. jQuery is not defined #38737

    Hi Vishakha,
    Welcome to BuddyDev.

    Our team will assist you with it within next 24 hours.

    Thank you for the patience.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25373
    Brajesh Singh on May 20, 2021 at 7:24 pm in reply to: [Resolved] rtMedia not loading in comments #38734

    Thank you.

    it is the “div” word which is causing this. Please delete it.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25373
    Brajesh Singh on May 20, 2021 at 6:28 pm in reply to: [Resolved] rtMedia not loading in comments #38730

    Hi Lisa,
    Thank you.

    1. There is an issue with the rtmedia comment and Community Builder. I am working on a solution. Hoping to push it by tomorrow.

    2. Is there any chance you have added “di” in the banned words? Can you please share me the list of the profanity words as a private/public reply here.

    Thank you
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25373
    Brajesh Singh on May 20, 2021 at 5:19 pm in reply to: [Buddyblog Pro] Custom post type and comments don’t appear in activity stream #38728

    Hi Hugo,
    Thank you for using BuddyBlog Pro.
    Please remove the custom code and visit BuddyBlog->Settings->Diary tab and make sure you enable the BuddyPress activity integration.

    Try posting after that and let me know if that works or not?

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25373
    Brajesh Singh on May 20, 2021 at 4:49 pm in reply to: [Resolved] New Profile Tab Isn’t Showing #38725

    Hi Tina,
    We have received your refund request and will process and notify you within 48 hours.

    yes, the documentation do need update and we are going to review them. The plugins work properly an dare being used by hundreds of the BuddyBoss & BuddyPress sites. So, it is most probably some configuration where our documentation has not been able to help.

    I am closing this topic as we will notify about refund via your email.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25373
    Brajesh Singh on May 20, 2021 at 4:46 pm in reply to: [Resolved] cant see testimonial tab on user profile #38724

    Hi,
    Thank you for purchasing from us.

    1. Can you pleas disable the translation for this plugin temporarily and tell me if the Tab appears or not?

    2. If the connection component is not enabled, it will allow all logged in community members to write testimonials.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25373
    Brajesh Singh on May 20, 2021 at 9:29 am in reply to: [Resolved] New Profile Tab Isn’t Showing #38715

    Hi Tina,
    My apology for the delayed reply.

    1. Do you want to change the User’s profile tab from time line? If yes, Please use BuddyPress User Profile Tabs Creator Pro.

    here is an example showing it in action and the settings I have used.

    https://i.imgur.com/ANHLCpe.png
    https://i.imgur.com/JYGadfc.png
    https://i.imgur.com/3wtb0kE.png

    2. If the group is giving 404, there is a possibility that you have create/edited a group tab and set that as default component but the permissions do not allow accessing the tab. Please visit the Group Tabs in the dashboard and check for the same.

    3. For refund, please drop us a line via contact form and we will issue refund with 24-48 hours.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25373
    Brajesh Singh on May 19, 2021 at 7:15 pm in reply to: [Resolved] New Profile Tab Isn’t Showing #38705

    Hi Tina,
    Thank you for the details.

    Please allow me to create a video tutorial and assist you with the steps by tomorrow.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25373
    Brajesh Singh on May 19, 2021 at 7:14 pm in reply to: [Resolved] rtMedia not loading in comments #38704

    Hi Lisa,
    Thank you for using the theme.
    We did add compatibility with rtMedia for posting to activity in our latest version, I am not sure if we have compatibility with their commenting options yet.

    Please allow us to check and get back to you in next 1-2 days. We will add support if feasible.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25373
    Brajesh Singh on May 19, 2021 at 5:53 am in reply to: [Resolved] Ban Registration Domain – common lists and by countries option #38692

    Hi,
    Thank you for the question and your interest in the plugin.

    1. No, we don’t have a list. If you want to limit to only few emails or domains etc, you can use https://buddydev.com/plugins/wordpress-restrict-email-domains/

    2. No. We don’t have geo based functionality yet.

    Regards
    Brajesh