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  • Keymaster
    (BuddyDev Team)
    Posts: 25057
    Brajesh Singh on in reply to: [Resolved] Banner on Home Page #51689

    Hi Steve,
    Thank you.

    Are you able to use FTP or do you know some way of accessing your site’s wp-content/themes directory.

    We need to edit wp-content/themes/community-builder-child/functions.php and add the line at the bottom, from this page
    https://pastebin.com/raw/kWNgBrnS

    Alternatively, you can use a snippet plugin like this
    https://wordpress.org/plugins/code-snippets/

    and add the code from the above as snippet. That will work too.

    If you feel uncomfortable doing it, Please grant me temporary access and I will do it for you.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25057
    Brajesh Singh on in reply to: Can you disable the Wall Photos Gallery #51687

    Hi Cheryl,
    I am sorry that we could not assist you much with MediaPress this time.

    It may not be suitable for your current use case. I hope that in future, we will have the opportunity to assist you better.

    Thank you
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25057
    Brajesh Singh on in reply to: Change Slug from mediapress/wall-photo-gallery #51686

    Hi Rene,
    Welcome to BuddyDev support forums.

    I am sorry, at the moment, the comment notifications has no knowledge if they were made from activity or the single gallery/media page. We are not storing the activity id with the notifications. So, it is not feasible to link directly to the activity currently.

    We did this way as the the initial version of MediaPress, there were too many complaints of confusing comment locations/context.

    We will explore and hopefully be able to provide an option in future version for this to switch but it won’t be available any time soon.

    I am sorry that we are not able to assist you with this request.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25057
    Brajesh Singh on in reply to: [Resolved] Banner on Home Page #51685

    Hi Steve,
    Welcome to BuddyDev support forums.

    Thank you for using Community Builder Pro.

    I am sorry, front page is the only page where we have it disabled and we haven’t provided an option to turn it on.

    There is small fix, we can put this code in the child theme’s functions.php

    
    add_filter( 'cb_is_page_header_enabled', '__return_true', 100 );
    
    

    Or, we can add it as a setting option and release the update within 24 – 48 hours.

    Please let me know which one will be preferred.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25057
    Brajesh Singh on in reply to: [Resolved] header and side panel problems? #51673

    Hi Julien,
    Thank you.
    I am glad i was able to assist.

    Have a great day!

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25057
    Brajesh Singh on in reply to: [Resolved] header and side panel problems? #51670

    Hi Julien,
    Thank you.

    The problem was “Footer” section from Elementor Pro ( Dashboard->Templates-> Theme Builder).

    When elementor Pro is enabled, you can create/manage site header and footers from the Templates->Theme Builder section.

    If a theme has some html element(div) open in header and closed in footer( for wrapping purpose), this custom footer from elementor overrides them and leads to conflict.

    I have temporarily disabled the elementor custom footer and the site is working.
    Also, on your site I have disabled Kirki(It was needed fro BuddyX pro not for our theme) and installed BP Classic plugin(to make MediaPress compatible with Bp 12.0).

    Please do take a look and let me know if it works properly or not?

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25057
    Brajesh Singh on in reply to: [Resolved] header and side panel problems? #51664
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  • Keymaster
    (BuddyDev Team)
    Posts: 25057
    Brajesh Singh on in reply to: [Resolved] header and side panel problems? #51662
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 25057
    Brajesh Singh on in reply to: [Resolved] header and side panel problems? #51654

    Hi,
    I had a look.

    I could see the issue. There are 2 possible reasons:-

    1. Is there any chance that you are using “Elementor Canvas” in the Page Layout?
    If you use that template, Elementor will not use theme header & footer. Try switching page layout
    https://i.ibb.co/wzXhMvr/Selection-252.png

    2. Or(this is less likely to happen), Please visit Dashboard->Appearance->Customize->Layout->Header and ensure the header section is enabled(It is enabled by default).

    Please let me know if you do the step one and whether that has any effect or not?

    Thank you
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25057
    Brajesh Singh on in reply to: [Resolved] header and side panel problems? #51644

    Thank you.
    Please disable the code you have used above and then let me know.
    I am seeing all the scripts etc loaded twice due to the above code.

    Regards
    Brajesh