Hi,
Please do not make unsubstantiated allegations. Have you checked our pricing page? We have a 30 days, no questions refund policy and it is explicitly mentioned at multiple places!

We have no issues if you buy a pirated version or download it form anywhere as all our plugins are GPL licensed.
As of supporting, If you are buying from anywhere else, we do not have any obligation to support you. Our time has value and it costs us money to support here. You should request for support from the place you buy this plugin.

We are happy to help with our free plugins here to everyone but for paid plugin support, you need to have a license.

Also, about your bug report:- It is a php notice(not an error) caused by BuddyPress 14.0 as they deprecated a function and it was not a bug or anything that you insinuated introduced at our part. We added a check for the existence of that function to ensure anyone using it on older version will not face the issue. If you did not upgrade from older version of BuddyPress, you won’t even have this notice.

Regards
Brajesh

Hi Michael,

Thank you for the question.

You can enforce it using the following code.

/**
 * Force password retrieval by email id only.
 */
add_filter( 'lostpassword_errors', function ( $errors ) {

	if ( $errors->has_errors() ) {
		return $errors;
	}
	$user_login = isset( $_POST['user_login'] ) ? wp_unslash( $_POST['user_login'] ) : '';

	if ( ! $user_login ) {
		return $errors;
	}

	if ( ! is_email( $user_login ) ) {
		$errors->add( 'invalid_username', __( 'Please use your email id for retrieving password.' ) );
	}

	return $errors;
} );

Please let me know if it works for you or not?

Regards
Brajesh

Hi,
Thank you for the reply.

I am sorry, I could not look into it due to lack of time. Since you are not using it and it is not reported by anyone else, I will be looking into it with a low priority(may be at the beginning of new year now).

Regards
Brajesh

Thank you.
I am assuming that this post was a mistake as you have no access to our plugin?

I will close the topic as requested.