Replies
- Brajesh Singh on May 24, 2020 at 9:49 pm in reply to: [Resolved] Problem with site-header-row-main not refreshing when google analytics is used #30164
Hi Sotiris,
I tried searching the issue and It seems that corrupted Google analytics/tag manager can cause it too.Can you please check it and see if it does not happen for a new property?
Regards
Brajesh - Brajesh Singh on May 24, 2020 at 9:20 pm in reply to: [Resolved] Problem with site-header-row-main not refreshing when google analytics is used #30161
Hi,
Thank you.
I can see the issue. I am unable to find any reason. Caching seems to be the only plausible reason.
Can you please temporarily disable APCu backend for the WP Object Cache.(It is present on the site as dropin) and check it.
Regards
Brajesh Thank you for confirming Simone.
I am glad it is resolved.
Yes, you can use BuddyDev dashboard for automatic updates.
https://buddydev.com/plugins/buddydev-dashboard/Regards
Brajesh- Brajesh Singh on May 24, 2020 at 7:09 pm in reply to: BP not sending out activation Email with new user registration #30155
Hi Daniel,
Email deliverability depends on a lot of factors. I am aware of the BuddyPress emails not being sent by some of the server. The plugin BP Auto Activate Auto Login was developed as a result of that issue.I will suggest checking with your hosting provider the email logs and debugging it. It is most probably specific to your hosting provide(Unless emails are going to spam).
Another option is to a use a 3rd party email service like SES or the SMTP plugin suggested above. That can help resolve it.
Regards
Brajesh - Brajesh Singh on May 24, 2020 at 7:06 pm in reply to: [Resolved] Problem with site-header-row-main not refreshing when google analytics is used #30154
Hi Sotiris,
I am sorry for the inconvenience.I do not see any issue like that when logged in.
It might have been a temporary cache. Can you please recheck?
Regards
Brajesh - Brajesh Singh on May 24, 2020 at 7:02 pm in reply to: [Resolved] Community Builder Pro with Media Press and Activity Plus Reloaded – Improvement #30151
Thank you Linda. I am glad it worked.
Regards
Brajesh - Brajesh Singh on May 24, 2020 at 6:58 pm in reply to: [Resolved] Mediapress commenting for uploaded files poor UI and misrendered on the lightbox #30149
Hi David,
Thank you.Yes, this seems the best way for you in current situations.
Thank you for marking it resolved.
Regards
Brajesh - Brajesh Singh on May 24, 2020 at 6:57 pm in reply to: [Resolved] Filter on badge / user list based on badge #30148
Hi Theo,
Please share the shortcode you are using. No, It does not need to be on any specific page.Regards
Brajesh - Brajesh Singh on May 24, 2020 at 5:28 pm in reply to: [Resolved] Mediapress commenting for uploaded files poor UI and misrendered on the lightbox #30144
Hi David,
I am sorry to hear that.MediaPress is a free plugin and we do help with basic compatibility like it does not break the layout.
Beyond that, we leave it on the theme authors. We can not provide compatibility with all the themes out there. The deep integration to inherit look and feel of a theme is better left to the theme authors.If you are using a paid theme and authors/company don’t care about your basic needs, you should consider switching your theme.
In this case, We will not be able to put time to support theme form an author who sells their theme and does not have any interest in supporting their customers. I hope that you value our time.
Here are the solutions you may use
1. You should avoid theme from arrogant authors if possible. Today, they are not supporting this plugin, tomorrow, they may not support others.
2. You can switch to a free/paid theme which either supports your needed plugin or the authors are willing to help. For example, you may use our Community Builder for free or use our Pro for a lot more functionality.
3. Or you can hire us to add custom support for your theme. That way, we get paid for putting our time on supporting a a pro theme and we have no issues with it.
Regards
Brajesh Hi Serg,
Yes, I had tested it. I don’t remember checking for the expiry date though.Can you please create a topic in PMPro’s forum and let me know their response. I will be glad to have it resolved.
Regards
Brajesh