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  • Keymaster
    (BuddyDev Team)
    Posts: 25472
    Brajesh Singh on December 30, 2021 at 12:03 pm in reply to: Discussion Topics are not being deleted on Moderation #42309

    Hi Debbie,
    I am sorry for the issue.
    We haven’t seen it before. Are you sure you deleted the topic and not the log?

    Please use any online service to share screenshot.

    Here are some examples
    https://imgbb.com/
    https://prnt.sc/

    or any other of your choice.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25472
    Brajesh Singh on December 29, 2021 at 2:11 pm in reply to: Installed Mediapress – set up a new gallery but user can’t add videos #42305

    Hi Kim,
    Please share the shortcode you have used for creating the upload page?

    Also, are you using MediaPress with BuddyPress or BuddyBoss?

    Thank you
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25472
    Brajesh Singh on December 29, 2021 at 2:10 pm in reply to: Purchased a Package and Can’t find Where to Download #42304

    Hi Kim,
    Thank you for purchasing from us. I am sorry for the experience.
    All the downloads are available under your BuddyDev profile.

    Please login to BuddyDev and visit this link
    https://buddydev.com/members/welchmedia/membership/plugins/

    to get all the downloads.

    Hope that helps.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25472
    Brajesh Singh on December 28, 2021 at 9:59 pm in reply to: [Resolved] Buddyblog pro – users follow other users blogs #42299

    Hi Daniel,
    My preferred will be BuddyPress follow plugin but that won’t work with BuddyBoss. BuddyBoss includes a copy of that plugin slightly modified.

    The best solution is to ask BuddyBoss team to allow the button to work outside of the members loop/profile page.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25472
    Brajesh Singh on December 28, 2021 at 9:57 pm in reply to: Not Showing Blocked Users #42298

    Hi Jimmy,
    Thank you for the purchasing the plugin. I am glad the list is visible now.

    1. There is no shortcode for listing blocked users.
    2. Which theme are you using? Is there any chance you are using a plugin such as youzify?

    Please let me know and our team will assist you.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25472
    Brajesh Singh on December 28, 2021 at 5:06 pm in reply to: [Resolved] Unable to access BP Customization board #42297

    Hi Daniel,
    no problem.
    Please mail me the cpanel details and I will take care of it.

    Happy holidays to you too.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25472
    Brajesh Singh on December 28, 2021 at 5:04 pm in reply to: Is it possible to buy just one plugin? #42296

    Hi Mario,
    Thank you for your question.

    All of our plugins(except 2 specifically developed for our themes) can be purchased individually or as part of the membership bundle.

    You can buy it from individual plugin page.

    Hope that helps.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25472
    Brajesh Singh on December 27, 2021 at 11:26 pm in reply to: BuddyPress Auto Join Groups – not updating on profile update #42289

    Hi David,
    I am sorry for the issue.
    Please allow us to try it again and get back to you by 29th.

    Thank you
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25472
    Brajesh Singh on December 27, 2021 at 11:25 pm in reply to: [Resolved] Suspended users can be messaged from existing message threads #42288

    Hi Nifty,
    The problem is with Grimlock for BuddyPress plugin(that comes with Gwangi theme).

    They are using the action

    
	<?php do_action( 'bp_before_message_thread_reply' ); ?>

    Before the form but the action

    
<?php do_action( 'bp_after_message_thread_reply' ); ?>

    Is not after the form. It is after an extra closing div. If we are discarding the content between these 2 actions, the extra div gets lost causing it.

    Please report it to Gwangi authors. I have updated it on your staging site.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 25472
    Brajesh Singh on December 27, 2021 at 11:12 pm in reply to: Custom page for user and group backgrounds. #42287

    Hi,
    I am very sorry for your experience. I wish we could help you.

    The problem with that theme in past(I haven’t seen recent version) was having too many things hardcoded and not using default template pack hooks.

    I hope they will consider improving it.

    Regards
    Brajesh